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Contact Centre for Skype for Business

Microsoft Skype for Business redefines how voice communications will be delivered into the enterprise. Combine this with Enghouse Interactive’s multimedia contact centre and business process automation solutions and partners will display compelling return on investment, efficiency and service quality gains.


Enghouse Interactive Communications Centre intelligently manages all contact media types – phone calls, voice messages, email, text, web chat and fax – in a single, fully integrated solution. Multimedia queuing and skills based routing ensures all these types of interactions are handled efficiently.

Read more about the Enghouse Interactive Communications Centre for Skype for Business (PDF)



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