Enterprises often encounter multi-vendor interoperability issues, codec incompatibilities, and service quality challenges when deploying SIP trunks. Oracle enterprise session border controllers (E-SBCs) are specifically designed to accelerate the installation of SIP trunks by overcoming common service interoperability and service quality challenges. Typically installed in an enterprise data center, E-SBCs serve as the termination point for a SIP trunking service in a Microsoft Skype for Business unified communications environment, providing key session control and interworking functions.
As a major Oracle distributor, Westcon UCC provides a range of value-added partner support services when deploying Oracle solutions for Microsoft Skype for Business environments.
Key functions include the following:
Interoperability: Oracle E-SBCs resolve multi-vendor interoperability and multi-protocol interworking issues which often hamper SIP trunk deployments. The products normalise SIP messages to mitigate vendor incompatibilities and provide comprehensive signaling, transport and media encryption interworking functions as well as codec translation capabilities to streamline SIP trunk service deployment.
Reliability: Oracle E-SBCs can balance loads across SIP trunks and statefully reroute sessions around SIP trunk failures to optimise performance, circumvent equipment and facility problems, and ensure business continuity. In addition, the products provide granular admission control and QoS marking capabilities to ensure service quality.
Session Routing: Oracle E-SBCs provide rich session routing and control functions including centralised call routing and dial plan management capabilities for cases where Microsoft Lync or Skype for Business co-exist with legacy enterprise telephony systems. This allows for the centralised management of all enterprise telephony routing in a single network element.